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You will be updated with latest job alerts via emailFor our client we are looking for employees (m/f/d) who can keep a professional composure in stressful situations. You are able to calm down callers who are a little bit upset and confused because of the emergency situation and to capture the overall situation with targeted questions. After an intensive training, you can initiate the necessary steps according to the situation and, if necessary, inform contact persons. In doing so, you strictly adhere to the given processes and thus ensure a smooth process in solving the customer's emergency situation.
Typical tasks are:
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What we offer:
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Full Time