Dutch Customer Service Agent

Thinking about moving abroad? Take a look at Valencia! Valencia is a city where there is lots to do and experience. When moving there you will be able to visit the good number of museums and the mediterranean cuisine. You can experience the culture and maybe even learn Valenci or Spanish. All of this is possible while working for one of the biggest companies in communication. Want to take the next step and start this new adventure? Take a look at this job position!

Tasks

The candidate will be working in a project with relatively simple processes, but accuracy is an absolute must. The candidate deals with questions from credit card holders and is responsible for the security and protection of credit card data. Identity control, answering questions and explaining about possible steps to follow belong to the core tasks.

There is a training program in which you will go through all the aspects of the job (focus will be on privacy related themes). The training period consists of 3 days, of which 1 day will be practice.

Requirements

• Call centre experience is an added value, but not required;
• Basic computer skills are necessary;
• Able to follow procedures around sensitive data;
• You can submit proof that you are free of criminal offences;
• Flexibility and punctuality regarding working hours (shifts including evening and weekend services).

Benefits

• Paid training
• Free Spanish lessons (once a week)
• Unique, atmospheric, people-oriented call centre, with a good dose of fun
• Market-based basic salary with the possibility of a bonus
• Employee benefits such as meal card, transport card and private insurance
• 4 company outings per year
• Free fruit and coffee
• Growth opportunities

Location: Valencia