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You will be updated with latest job alerts via emailApplication Administration
Location Onsite Cincinnati Ohio
Application administration with 5+ years of experience on Manufacturing, Quality and lab Applications in Healthcare, Pharmaceuticals & life science industries.
Mandatory Skills
Must have hands on experience with the Applications administration of any of the COTS or Custom solution used in the manufacturing IT landscape.
ITIL Certification & experience in Service delivery management using ITIL framework
Must have experience working closely with multiple organizations & geographically diversified team with responsibility for meeting SLA.
Knowledge of Database, application user management, authorization etc. as required for application support.
Must have experience in delivering the services within stipulated SLA & Quality.
Must have experience working with COTS product vendors, multiple IT system, application support teams to co-ordinate and resolve the issues.
Provide regular updates to users, stakeholders on the issue status, reporting and escalation to required teams
Knowledge of COTS products or custom solutions used in manufacturing operations, Quality, Lab management or any other similar applications.
Proficient in written & Verbal communication in English language
Desirable
Excellent communication / client facing / Problem solving skills
Industry domain background / understanding of Life science, Healthcare, Pharmaceuticals, or batch manufacturing industries
Exposure working in Dynamic Offshore Onshore delivery Model
Experience working in multilingual, multi-cultural team in an onsite offshore model
Full Time