IVR Application Developer
IVR Application Developer
Posted on :
29-09-2024
Employer Active
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Title;: IVR Application Developer
Location: Okemos MI
We are looking for a Senior Application Developer to join our clients Customer Service Team.
The ideal candidate should have at least 5 years of experience in one or more of the following:
- Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP VXML SQL XML REST)
- Software development in an object orientated programming language; ability to design develop and support advanced IVR applications.
- Knowledge of PBX architecture telecommunication network services and contact center systems.
- Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic as well as the integration of dissimilar SIP telephony systems.
- Strong understanding of contact center operation including key metrics and workforce management needs
- As well as experience with management and development of speech recognition systems and grammars
- Working Knowledge of Genesys Cloud is a plus.
Regards
Ajith Kumar
Ajith Kumar
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
