Specialist servicii clien i - departament reten ie
Specialist servicii clien i - departament reten ie
Posted on :
23-11-2022
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Job Description
- Vei contacta clien ii care i declar inten ia de a rezilia contractul de servicii, cu scopul de a-i convinge sa ramana in retea;
- Vei consulta informatiile disponibile n sistemele IT, despre contul clientilor si ofertele disponibile, cu scopul de a te pregati pentru procesul de negociere;
- In timpul discutiei cu clientii vei identifica motivele solicit rii de reziliere si vei propune cele mai bune solu ii pentru a p stra clien ii n re ea;
- Vei promova produsele i serviciile companiei.
Requirements
- Studii medii;
- Experienta in sfera retentiei, vanzarilor si relatiilor cu clientii este considerata un avantaj;
- Orientare catre client, orientare catre rezultate, spirit de initiativa, abilitate de a lucra in echipa;
- Abilitati bune de comunicare verbala si in scris.
Benefits
Program: luni-vineri, intervalul 09:00 - 17:00
Se ofera: salariu fix + tichete de masa + comision
- Studii medii; - Experienta in sfera retentiei, vanzarilor si relatiilor cu clientii este considerata un avantaj; - Orientare catre client, orientare catre rezultate, spirit de initiativa, abilitate de a lucra in echipa; - Abilitati bune de comunicare verbala si in scris.
Employment Type
Full Time
Key Skills
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