Epic ASAP Intermediate Application Specialist

ROLE DESCRIPTION:

The Application Specialist will serve as the primary contact in the development and functionality rollout, coordination, and support of the ASAP Emergency Department system/application at current and future facilities. They provide consultation and coordinate design/build/testing/go-live activities for the Inpatient EMR. The Application Specialist must have an in-depth understanding of workflows, policies and procedures, patient care/clinical business objectives, regulatory requirements and industry best practices for patient care in the Emergency Department setting.

RESPONSIBILITIES:

Acting as the primary contact for the Epic ASAP Emergency Services module for all phases of the system development life cycle

Attending required training/certification programs as required by EPIC to obtain foundational system knowledge and competency

Serving as a liaison between end users, third parties, and Epic implementation staff to ensure the system meets the organization's business needs

Performing in-depth analysis and documentation of current state/future state workflows, data collection, report details, and other technical requirements associated with Epic software

Understanding the choices involved in application configuration

Investigate end users' preference while making build decisions and analyzing business operations as they relate to build decisions

Setting standards for naming and numbering conventions and security classifications using the Epic Style Guide for Master File Naming and Numbering Conventions

Populating databases during the initial system build with assistance from Epic

Prioritizing and implementing requested changes to the system

Application testing scenario development, execution, and remediation to ensure system functionality and integration with other applications/systems as appropriate

Ensuring that data coming across an interface into the Epic application meets the business need

Troubleshooting problems and questions from end users

Working with report writers to ensure that the application has the necessary reports.

KEY COMPETENCIES:

A deep understanding of the Emergency Services clinical care setting and workflows

Strong project management and organizational skills with ability to lead meetings, prioritize, resolve conflicts, maintain issues lists, and manage a project plan

Strong oral and written communication skills

Ability to develop, document and ensure adherence to technical standards

Ability to understand customer requirements and the impact on technical/functional performance of the application

The ability and interest to learn the software and increase knowledge over time

Eagerness to learn the system and promote it within the organization

Operational experience in a clinical setting (helpful, not required)

SPECIAL QUALIFICATIONS: SPECIAL RESPONSIBILITIES:

Experience ASAP Emergency Services work experience and use of EMR system and familiarity with workflows and integration points in the areas of:

Emergency Services care settings

Scheduling, Orders and results routing

Physician and Clinical documentation

Integration points and associated workflows (i.e. materials management, scheduling, charge entry) Nice, but not necessary:

ASAP Emergency Services application experience

EDUCATION:

High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration or related job field preferred

TRAVEL:

Must be willing to travel, including overnight, as the project schedule dictates. Travel estimated at 0% to 25% of time for duration of project. Could be more during specific phases including initial training/certification, application design, integration testing, and go-live support.