Essential Duties and Responsibilities:
- Participate in application configuration analysis management and maintenance in an enterprise environment including (where applicable):
- Access administration and user onboarding.
- Issue resolution patching and performance monitoring.
- Reliability backup disaster recovery and business continuity.
- Monitor system logs for unusual activity and escalate or make recommendations for resolution.
- Participate in infrastructure projects to provide application specifications and requirements as well as operational run book and capacity planning information.
- Support user training activities.
- Adhere to Quality System Procedures and Change Control.
- Provide application end user support.
- Respond resolve or escalate reported incidents.
- Under management direction may participate as SME for audits.
- Responsible for coordinating application needs from backend platforms through user interface.
- Ensure stability integration and integrity of production systems.
- Complete all QA NonConformance and Corrective Actions in a timely manner as required.
- Participate in assessment of application security and identity management requirements where applicable.
Remote Work :
No