Collection Executives(Linguistics - Tamil & Telugu, Kannada, malayalam)
Posted on :
15-11-2022
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Job Description
Job description:
- Handle incoming calls from & make outgoing calls to customers who have missed on their monthly payments (Collections - Soft Bucket)
- Handle incoming calls from & make outgoing sales calls to our loan customers promoting ECS ( electronic clearance system ) / SI ( standing Instruction ) / PDC ( post dated cheques ) as a regular mode of repayment of the loan ( part of the Collections Team )
- Handle incoming calls from & make outgoing calls to customers who have taken loans from HDFC Ltd and make service calls to them.
Experience required:
- Minimum one year experience in domestic / international voice process Call centre, preferably in Collections, Sales or Customer Service.
- Candidates with prior experience in soft bucket Recoveries/Collections in call centers would be preferred.
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Employment Type
Full Time
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