Collection Executives(Linguistics - Tamil & Telugu, Kannada, malayalam)

Job description:

• Handle incoming calls from & make outgoing calls to customers who have missed on their monthly payments (Collections - Soft Bucket)
• Handle incoming calls from & make outgoing sales calls to our loan customers promoting ECS ( electronic clearance system ) / SI ( standing Instruction ) / PDC ( post dated cheques ) as a regular mode of repayment of the loan ( part of the Collections Team )
• Handle incoming calls from & make outgoing calls to customers who have taken loans from HDFC Ltd and make service calls to them.

Experience required:

• Minimum one year experience in domestic / international voice process Call centre, preferably in Collections, Sales or Customer Service.
• Candidates with prior experience in soft bucket Recoveries/Collections in call centers would be preferred.

Skills :