SAP Project Lead

PURPOSE AND OBJECTIVES

Within the Product Engineering Enterprise Cloud Services organization, our Project & Program Office is focused on the best in class project execution to accelerate S/4 HANA cloud adoption in the market. The Project Office manages the planning and implementation, and also owns the escalation management during planned project activities. The Senior Project Lead will work in Enterprise Cloud Services accounts in the Americas.

The Project & Program Office Organization has the following priorities:

Build and operate a world-class, efficient and reliable organization to support our customers' journey toward their next-generation business

Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis

Accelerate innovations to the S/4 HANA platform

Manage system landscape provisioning, application installations, upgrades and migrations

Perform project management for all ECS Delivery Projects

Act as the main interface to the customer project team to ensure effective communication

These priorities are transferred into the Project & Program Office Organization in order to support the accelerated SAP HANA growth and adoption goals, and to ensure that SAP customers have an effective & secure way to move into the ECS Managed Cloud.

In order to increase our delivery strength, the Project & Program Office Organization requires talented, hands-on experts in application and technology areas, ideally candidates who are interested in the combination of these areas.

EXPECTATIONS AND TASKS

You are a key contact for all topics around ECS technology to ensure a smooth move to the SAP HANA system landscape in the cloud.

Your passion is the implementation and migration of different solutions and technologies including the design, configuration and operation of the perfect solution landscape with the newest technologies, products and innovations.

The Project Lead manages the provisioning and upgrades of system landscapes in the ECS Managed Cloud

This role serves as an interface between the Sales / Client Delivery Management and the ECS Delivery Technical experts

Ability to work under pressure and constantly add value to customer and within organization

Collaborate with different teams within the ECS Delivery organization and with other lines of business to ensure excellent customer satisfaction; this includes interfacing with customers

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

Required skills

Demonstrate IT Project Management Competences

Strong business acumen plus technology/solution background

Process affinity and strong process orientations

Profound IT backend technology experience

Experience in performing system owner related tasks

Experience in working with cross-cultural teams or individuals

Experience in working with cross-functional teams

Actively manage project escalations

Experience in managing SAP release upgrades

May be required to work on weekends, off-hours, flexibility is a must

Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management.

Overall 8+ years of related professional experience incl. 5+ years of experience in managing/ running landscape provisioning, installation, migration and upgrades and minimum 3 years of experience in a customer facing role with excellent command on de-escalating critical situations

Preferred skills

Good understanding of SAP Next Generation solutions and services (S4HANA, Analytics, Cloud, Mobility, HANA, Sybase)