Application Specialist - EpicCare EMR Willow Inpatient Pharmacy

Role Description:

The Application Specialist will serve as the primary contact in the development and functionality rollout, coordination, and support of the Epic Willow pharmacy application at current and future facilities. They provide consultation and coordinate design/build/testing/go-live activities for the Inpatient EMR. The Application Specialist must have an in-depth understanding of workflows, policies and procedures, patient care/clinical business objectives, regulatory requirements and industry best practices for patient care.

Responsibilities:

Acting as the primary contact for the EpicCare Willow Inpatient Pharmacy module for all phases of the system development life cycle

Attending required training/certification programs as required by EPIC to obtain foundational system knowledge and competency

Serving as a liaison between end users, third parties, and Epic implementation staff to ensure the system meets the organization's business needs

Performing in-depth analysis and documentation of current state/future state workflows, data collection, report details, and other technical requirements associated with Epic software

Understanding the choices involved in application configuration

Investigate end users' preference while making build decisions and analyzing business operations as they relate to build decisions

Setting standards for naming and numbering conventions and security classifications using the Epic Style Guide for Master File Naming and Numbering Conventions

Populating databases during the initial system build with assistance from Epic

Prioritizing and implementing requested changes to the system

Application testing scenario development, execution, and remediation to ensure system functionality and integration with other applications/systems as appropriate

Ensuring that data coming across an interface into the Epic application meets the business need

Troubleshooting problems and questions from end users

Working with report writers to ensure that the application has the necessary reports.

Key Competencies:

A deep understanding of the Medication Services setting and associated workflows

Strong project management and organizational skills with ability to lead meetings, prioritize, resolve conflicts, maintain issues lists, and manage a project plan

Strong oral and written communication skills

Ability to develop, document and ensure adherence to technical standards

Ability to understand customer requirements and the impact on technical/functional performance of the application

The ability and interest to learn the software and increase knowledge over time

Eagerness to learn the system and promote it within the organization

Operational experience in a medication services setting (helpful, not required)

Special Qualifications: Special responsibilities:

Experience - Inpatient EMR Willow Inpatient Pharmacy

o Work experience and use of EMR system and familiarity with workflows and integration points in the areas of:

Willow Inpatient Pharmacy

Inpatient orders and results routing

Medication and armband scanning technologies

Medication distribution workflows and integration points with 3rd party systems (i.e. Pyxis or Omnicell)

o Nice, but not necessary:

Physician and Clinical documentation

Clinical pathways and standards of care

Education:

High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration or related job field preferred

Education resulting in licensed Pharmacist