Service Now Lead Developer

Job Role: Service Now Lead Developer

Job Location: Remote

Job Type: Full Time

Note: No Visa Transfer, No Visa Sponsorship

Technical Lead: The role as Technical Lead is key member of the ServiceNow ITSM application project team. Technical Lead will support the Architect and work closely with ITSM Process Architects, customer personnel, Business Analyst(s), IT support teams and other technical teams to ensure that business needs around implementation of ServiceNow Platform are in a controlled and predictive manner. This candidate needs to be strong hands on with the ability to work independently and customize /enhance the ServiceNow solution

Understands technical and functional design requirements for ServiceNow with the key ability to convert business requirements into technical solutions

Collects information to determine, document and agree with customer requirements for the ServiceNow platform

Provide ServiceNow platform and technical expertise

Create High Level Design and technical solutions for ServiceNow implementation

Develop ServiceNow solutions to support best practice processes to deliver clients business requirements independently

Creates workflow and web prototypes for client engagements

Develop integration components, while being well versed with integrations with hands on experience in designing and configuring Mid server, web services, email and similar integration technology with ServiceNow.

Proficient in ServiceNow Configuration and customization (Workflow, UI, client scripts, business rules, etc.)

Administer and troubleshoot issues with ServiceNow instances.

Past experience in Interacting with client business and technical teams in person and remotely.

The candidate should be certified on CSA, CAD, CIS and ITIL at least.