ServiceNow Specialist

Job Title:- ServiceNow Specialist

Job Location:- Orlando, FL (Remote)

Technical Knowledge Required for this Role: The incumbent should have an overall experience of 7 -9 years in engineering & development role with 5 years specific to specific to ServiceNow software suite, in the below technical areas:

• Good Understanding of development and implementation of "as a service" and cloud platforms and products.
• Experience of Development of Customized SaaS Platforms
• Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules: Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management, Discovery, Orchestration, ITOM
• ServiceNow Developer-level training and / or equivalent hands-on experience
• In-depth understanding and hands-on application of Service Management business processes. ITIL/ITOM knowledge is a plus.
• Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API's
• Capable of managing own workload as well as planning / directing the activities of others. Includes work planning, creation of status reports, managing project financials, etc.
• Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work
• Ability to review / interpret / refine requests from the business community and translate them into functional and technical requirements which can be estimated for complexity and then queued for implementation
• Has experience functioning as a Senior developer/Lead role in multiple ServiceNow implementations
• Ability to build & present solutions & proposals to global clients.
• Possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. The above description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

Educational Qualifications:

• A Masters or bachelor's degree in engineering with specialization in Computer Science /Information Technology/ Electronics & Communication is essential for this role.
• ServiceNow Certified professional (preferred)
• Application Development & IP creation work experience a strong plus

Must have working experience in two or more of the below mention modules specific to ServiceNow:

• ITSM o ITOM o CMDB o Discovery o Service Mapping o Orchestration o Asset Management o CSM o Governance, Risk & Compliance (GRC) o Security Operations o ITBM o HR Case Management
• The following skills are highly desired, but not required: o Certified Scrum Master o Certified System Administrator o Certified Application Developer of ServiceNow Certified Implementation Specialist Abilities & Skill required The role incumbent need to be proficient in the following skills:
• Demonstrable ability to deliver projects on time within budget
• Excellent communication skills both verbal and written
• Excellent Client Interface Skills, Influencing skills
• the ability to convince customers during discussions related to functionalities and technical specifications
• Assertiveness, Leadership & Team Building skills
• Strong problem solving and prioritizing abilities
• Ability to work in a multicultural environment.