Customer Service
Posted on :
28-10-2022
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Job Description
Looking for a Costumer Service - Fluent or Native in French with a B2/C2 in English, in the Lisbon area, or surrounds.
The selected person will perform the following functions:
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via different channels.
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information
What we offer:
- 8 hours shift, 5 days a weeks with breaks
- Competitive salary + monthly bonuses
- Remote option (depending location)
The selected person will perform the following functions:
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via different channels.
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information
What we offer:
- 8 hours shift, 5 days a weeks with breaks
- Competitive salary + monthly bonuses
- Remote option (depending location)
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
Key Skills
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