Customer Service

Looking for a Costumer Service - Fluent or Native in French with a B2/C2 in English, in the Lisbon area, or surrounds.

The selected person will perform the following functions:

- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via different channels.
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information

What we offer:

- 8 hours shift, 5 days a weeks with breaks
- Competitive salary + monthly bonuses
- Remote option (depending location)