IT Manager, SaaS Management (HYBRID)

Overview

We are expanding our IT Enterprise Architecture & Shared Services team in the San Francisco Bay area. This role will have a focus on supporting IT and business across Sales, Marketing, Services, Customer Success, Finance, HR, Product and Engineering.

Responsibilities

• Work with the IT department, the sourcing team, and other business stakeholders to identify any SaaS applications and document this information.
• Build and manage an ongoing transparent and continuously updated inventory of SaaS instances accessible to department heads and cost center owners.
• Plan documentation around evaluation, integration and governance within IT best practices for application adoption, license provisioning, security, privacy, and user on-boarding and off-boarding.
• Rationalize and organize data within Zylo SaaS Management application.
• Conduct discovery sessions on app portfolios with each business function. Leverage utilization details to right-size license count prior to upcoming renewals.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related discipline with an IT focus (a plus).
• 7+ years' experience in Saas Management and IT Asset Management (ITAM).
• SaaS subject matter expertise to help users and teams select and use software efficiently.
• Experience in apps rationalization, license optimization, spend controls, spend forecasting and apps portfolio management.
• Experience in proactively managing consumption-based licensing to avoid overage charges.
• Hands-on experience in SaaS Management tools like Zylo, Productiv, Zluri, Vendr, etc.
• Agile Methodology (a plus).
• Jira as an Admin (a plus).