People Operations Coordinator

The Personalsachbearbeiter / HR Specialist plays an instrumental role in supporting an
exceptional employee experience at TripActions and ensuring that our values and culture
resonate throughout the organization. Some of the things you will help own include the day to
day HR Operations, including managing the onboarding and offboarding experience,
compliance, and managing the data in our HRIS (Workday & Personio). You will have the
opportunity to create, implement, and improve upon various programs and processes that
support our teams as we continue to scale our company, globally.



What You'll Do:

Act as the first point of contact for all internal and external People related questions.
Manage and improve key HR tools (Workday and a ticketing system) and processes to
keep our organization running smoothly and ensure our HR data is updated timely and
accurately
Provide timely, accurate, and consistent responses to internal and external stakeholders
and employees
Liaison with authorities, insurance companies, and payroll team to ensure accurate
employee data reporting and processing.
Foster relationships and partner with cross-functional stakeholders and the broader
People Ops team (including recruiting, Payroll, IT) to think creatively about building a
better employee experience.
Manage employee life cycle processes, including onboarding and offboarding,
preparation of employment contracts, extensions, certificates, and attestations.
Develop and maintain knowledge base resources and articles to enable team members
and employees to be effective and self-directed.
Own the documentation and publication of all HR policies, including the company
handbook, in partnership with the HR process owners/subject matter experts
Support in the optimization of HR processes and programs.

What We're Looking For:

You have a minimum of 1 to 3 years of experience supporting multiple EMEA countries
in a similar role; experience working in a technology startup highly preferred.
You have a successful track record of supporting HR processes, employee resourcing;
performance management and data management.
You have a working knowledge of HR systems (Workday strongly preferred), Google
Apps and ticketing systems.
You have an extremely high level attention to detail and strong organizational skills with
ability to effectively prioritize.
Detail-oriented, confident, self-starter with exceptional prioritization and organizational
skills.
Maintain a can do mentality with the ability to act with minimal information.

A great communicator that can build strong working relationships with vendors, internal
and external partners.
Fluent German and very good English skills (for the cooperation with our US
colleagues).