Technical Support Representative I
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Job Description
Employers Pro Advantage Inc. a Native Alaskan Women owned sdb specializing in the placement of highly skilled professionals in Accounting, Finance, IT/MIS and Cleared Federal Government positions. Employers Pro Advantage Inc. has been in business since 1997 servicing New Mexico and the surrounding states with high results.
We are hiring for a Technical Support Representative I for a client in Albuquerque, NM - This is open to New Mexico, Florida, Colorado, Ohio, and Wisconsin residence only.
- Technical phone support 6-8 hours a day with call logging via ticketing system.
- Identifies, investigates, and resolves users problems with computer software.
- Building and testing computer systems.
- Consults with users to determine steps and procedures taken to identify and resolve the problem.
- Work with clients for maintenance and support.
- Comprehensive task and activity reporting.
- Windows OS and software application installs and troubleshooting skills.
- Computer hardware building and troubleshooting.
- Excellent verbal and written communication skills.
- Ability to multitask.
Employers Pro Advantage, Inc. is an equal opportunity employment agency. We do not discriminate based on race, color, national origin, religion, ancestry, sex, age, disability, serious medical condition, spousal affiliation, sexual orientation, gender identity, or other classifications protected under the law.
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
