Account Manager

Job Responsibilities:

• Build good relations with the clients, understand their problems, and make them understand your product value.
• Collaborate with the internal team member to achieve client satisfaction and ensure the fulfillment of their needs.
• Deal with contract negotiation with an aim to maximize profit.
• Gather more data and analyze it to understand more about customer behavior.
• Manage and maintain records regarding the accounts up-to-date.
• Be well-versed with the company’s services and products.
• Respond promptly to all customer problems and deliver solutions to their problem on time.
• Discuss the time to time progress of the initiatives with the stakeholders.
• Analyze every customer’s problems and identify the areas of improvement to enhance the buyer’s experience.
• Develop reports for the account status.
• Work closely with the sales department to identify new opportunities.

Job Skills:

• Bachelor’s degree in Sales and other related fields.
• Proven experience as an Account Manager or in other related roles.
• Ability to manage, analyze large amounts of data, and derive values from it.
• Excellent problem-solving abilities.
• Working knowledge of CRM software like HubSpot, Salesforce, etc.
• Working experience with Microsoft Office Suite.
• Outstanding multitasking abilities and a keen eye for details in all accounting tasks.
• Ability to negotiate, listen, and convince.
• Extensive knowledge of the product and services of this field.