Document Management Tech - Full-Time or Part-Time

Document Management Specialist - Full-Time or Part-Time


Please note: Part-time positions do not include benefits


On-site in Seattle, WA or Lewiston, ID




Primary Job Purpose:


The Document Process Specialist supports general department functions and/or operates and maintains equipment used in automated mailing and imaging processes, including shipping of packages and freight items. Equipment may include inserters, sorters, document scanners and/or other mail processing machinery. Attention to detail is crucial when preparing both incoming and outgoing mail, and packages and freight, to meet quality requirements. All work must be processed within the established workload priority turnaround schedules.

Responsibilities:


Operates, controls, and monitors PC-based mail processing equipment which may include inserters, sorters, meters and other equipment. Must operate all assigned equipment to achieve average efficiency at no less than 85% of manufacturers rated machine capacity.

As documents are received by Cambia, it is the responsibility of the specialist to ensure clarity of the image, which may require adjustments by the specialist or technical assistance.

May perform fulfillment, inventory/records management, or other department support functions. Must also maintain an error ratio at less than 5% of total monthly production volume.

Performs daily preventive maintenance and minor equipment repairs and schedules vendor maintenance as needed to ensure equipment reliability.

Documents and reports to the Lead and/or Supervisor all problems that interfere with daily production.

Maintains a sufficient amount of postage in the postage meters, and records accurate meter readings on the appropriate spreadsheets.

Records and documents all incoming daily work to ensure timely and accurate turnaround of mail processing, based on mailing standards and procedures and Cambia internal customers requirements.

Maintains adequate stock of supplies and envelopes needed for daily processing of mail.

Verifies daily, the accuracy and quality of all jobs processed for mailing to ensure proper document attributes (correct inserts, delivery envelope, address placement, proper logo and formatting, indicia quality, postage amount and date, postal barcode, etc.).

Keeps abreast with USPS regulations to ensure that all mail is in compliance with postal standards.

Maintains the confidentiality of material mailed daily to members and providers as well as material that is presented for scanning. The quality and security of production is required to maintain efficiency.

Keeps up to date on changes to the HIPAA laws. This requires reading and the ability to comprehend the changes and apply them as appropriate. Continually maintains the cleanliness of assigned equipment and all associated work areas.


Minimum Requirements:


High School education, G.E.D., or equivalent

One year of Print & Mail Center, Imaging Center or related experience (such as preparing and scanning incoming membership documents and other corporate records), preferably in a production environment

Confirmed PC skills

Basic math skills

Proficiently operate 10-key adding machines or calculators

Ability to understand, follow, and perform detailed work procedures under pressure with neatness and accuracy

Ability to maintain flexibility in working hours

Ability to perform arduous and/or repetitive physical tasks

Ability to stand or walk for prolonged periods of time

Demonstrated organizational skills

Ability to maintain excellent attendance

Valid state drivers license may be required

Basic pallet jack, forklift skills desired


Work Environment:


Overtime hours to maintain department workload priority turnaround schedules.

Work is performed in a high-volume yet professional processing environment.

Duties are performed by standing and walking back and forth constantly 50-100% of the day while monitoring the equipment for maximum efficiency.



Regence employees are part of the larger Cambia family of companies, which seeks to drive innovative health solutions. We offer a competitive salary and a generous benefits package. We are an equal opportunity employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

Regence is 2.2 million members, here for our families, co-workers and neighbors, helping each other be and stay healthy and provide support in time of need. We've been here for members for 100 years. Regence is a nonprofit health care company offering individual and group medical, dental, vision and life insurance, Medicare and other government programs as well as pharmacy benefit management. We are the largest health insurer in the Northwest/Intermountain Region, serving members as Regence BlueShield of Idaho, Regence BlueCross BlueShield of Oregon, Regence BlueCross BlueShield of Utah and Regence BlueShield (in Washington). Each plan is an independent licensee of the Blue Cross and Blue Shield Association.

If youre seeking a career that affects change in the health care system, consider joining our team at Cambia Health Solutions. We advocate for transforming the health care system by making health care more affordable and accessible, increasing consumers engagement in their health care decisions, and offering a diverse range of products and services that promote the health and well-being of our members. Cambia's portfolio of companies spans health care information technology and software development; retail health care; health insurance plans that carry the Blue Cross and Blue Shield brands; pharmacy benefit management; life, disability, dental, vision and other lines of protection; alternative solutions to health care access and free-standing health and wellness solutions.

Information about how Cambia Heath Solutions collects, uses, and discloses information is available in our Privacy Policy.


This position includes 401(k), healthcare, paid time off, paid holidays, and more. For more information, please visit (link removed)/careers/total-rewards.


We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email (e-mail removed) Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.