drjobs Customer service Manager

Customer service Manager

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Job Location drjobs

mafikeng - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Responsible for the profitability and customer satisfaction for assigned contracts.
Provide both service agreement, and time and material program management.

Requirements:
Engineering Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 3 years of experience in Services).
Minimum of 3 additional years of experience in Customer Contract Management.
Characteristics:
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Ability to influence others and lead small teams.
Lead initiatives of moderate scope and impact.
Ability to coordinate several projects simultaneously.
Effective problem identification and solution skills.
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Employment Type

Full Time

Company Industry

Call Center / BPO / KPO / Outsourcing

About Company

10 employees
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