Service Desk Trainer
Posted on :
12-10-2022
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Job Description
Hello,
Please share profiles, as per below highlighted Skill set.
Job Title :- Service Desk Trainer/Desktop Support
Job Location :- Frisco, TX
Service Desk Trainer
(Job Description Skill, Responsibility and Strategic Responsibility)
The skills required to be an effective Trainer include:
- Create a structured training plan for all service desk staff
- Create a skills matrix of soft and technical skills for all service desk staff
- Review training plan by Operations manager at least annually
- Utilize feedback from reviews and appraisals to develop practical training programs
The Trainer's routine responsibilities include:
- Create a structured training plan for all service desk staff
- Create a skills matrix of soft and technical skills for all service desk staff
- Review training plan by Operations manager at least annually
- Utilize feedback from reviews and appraisals to develop practical training programs
Employment Type
Full Time
Key Skills
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