Business Analyst - Intermediate
Business Analyst - Intermediate
Posted on :
19-11-2022
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Job Description
Job Title: Business Analyst - Intermediate
Location (On-site, Remote, or Hybrid?): New York, NY (Onsite)
Contract Duration:12 months
Work Hours:9am - 6pm Qualifications
System Location:, S031 - USI Real Estate Services, Required
Job Title:, Business Analyst - Intermediate,
CWR Type:, W-2, Required
Location (On-site, Remote, or Hybrid?): New York, NY (Onsite)
Contract Duration:12 months
Work Hours:9am - 6pm Qualifications
- Bachelor's degree in Computer Science, Management IS or related fields; or equivalent relevant professional experience
- 2+ years of IT experience performing business analysis
- 2+ years of experience identifying gaps, risks, and impact for solution recommendations
- Self-starter that demonstrates initiative and the ability to work independently
- Strong analytical and problem-solving skills able to identify flexible and forward thinking IT solutions
- Experience using Jira and Confluence, a plus
- Experience analyzing data and business metrics
- Proficient using Microsoft Office
- Excellent written and oral communications ability to communicate to all levels of the organization, both business and IT
- Willingness to work off business hours and weekends as needed in a demanding environment
- Experience creating monthly and weekly reports
Responsibilities
- Review system daily for correct functionality of workflow errors and bugs
- Triage technical issues daily, action issue using agreed processes
- Create, update, and own follow-up on tickets with vendor or internal teams, as needed
- Responsible for user access requests
- Conducts quarterly user access management reviews
- Follow escalation matrix to ensure timely updates and communications are shared across all relevant stakeholders
- Act as a business liaison for business teams to execute change management activities by understanding business requirements for system updates and translating requests into functional design specifications
- Build effective relationships within a matrixed organization with other teams within Business Units to support change request solution design & testing
- Ensure assignments and work are complete, accurately, and timely
- Perform other duties as assigned
- Onsite work location New York, NY
System Location:, S031 - USI Real Estate Services, Required
Job Title:, Business Analyst - Intermediate,
CWR Type:, W-2, Required
Employment Type
Full Time
Key Skills
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