Candidates must have a blend of functional and technical SAP O2C skills.
The requirement is to have Order-to-Cash skilled resources who could not only configure, understand the process but also be able to debug the ABAP code to identify issues. With that said, following process(es) is what resources should have experience with:
- Customer quotation
- Scheduling Agreement
- Sales Contracts
- Sales Order Processing
- Pricing
- Discount/Rebates
- Returns Processing
- Customer Down Payments
- Goods Issue
- Delivery Processing (Pick/Pack/Ship)
- Shipment Processing
- Cross Dock processing
- Billing Processing
- Customer invoicing
- Customer Payments
- Credit/Debit Memos
In addition to that, there are numerous customization that are part of Order-to-Cash process. The resources should be able to understand when and how are the customization used at each level/step in the process. They should also be able to test/regression test those customization and identify issues/faults by way of debugging the customization program/ABAP Code and working with the developers to correct the code.