Sr. Manager- Operations

• Experience: At least 2 years
• Location: Greater Kailash- 1, New Delhi (Work from office)
• Working days: 6 Days (Normal day shift)
• Interview process: F2F only

• Manage the day-to-day Patient Care Services
• Answering phones and responding to client requests and inquiries.
• Managing and updating company databases.
• Assist in staff training and development activities, provide timely responses and resolutions to employee concerns
• Maintaining financial, employee, and client records.
• To motivate team members for the smooth functioning of the department..
• Provide an effective communication link between patient and medical staff.
• To review and analyze the patient Feedbacks & suggest necessary Corrective & preventive Actions to the Committee/ Director, so as to achieve optimum level of patient Satisfaction.
• Coordinating with vendors to ensure that materials are delivered on time and in good condition for use in production
• Developing new methods for improving operational efficiency by studying best practices in other industries
• Performing other duties as assigned.

• Degree in business administration, facility management, or a related field preferred.
• 2+ years of experience as an operations administrator or in a similar position.
• Strong organizational and administrative skills.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office and data management software.
• Detail-oriented with strong analytical and problem-solving skills.
• Ability to multitask.

Skills : 0-3 years of experience preferably in ops/sales and internal coordination.