Project Lead; Site Reliability Engineer - Remote

FTE on W2 only

You could be the one who changes everything for our 26 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Client's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

Are you curious? Are you the type of person who likes to go deep into problems and truly understand root cause? Do you like the idea of taking your years of experience as a Site Reliability Engineer and breadth of knowledge across the entirety of the OSI model and help IT and Engineering teams increase visibility into their service, identify and help remediate performance issues, build automated solutions to help alleviate toil and mentor up and coming IT teams into the ways of operating as Site Reliability Engineers. Do you enjoy implementing the 4 golden signals?

This role requires you to have a broad range of engineering skills as well as a strong desire to protect the customer experience. As we are on our journey to the cloud, we also still operate and support our own colocation spaces and data centers. You will get the opportunity to troubleshoot issues, collaborate with multiple application teams on subjects around performance and reliability, as well as drive observability into systems ranging from core infrastructure in data centers, to services that reside in cloud services.

What will you be doing day to day
Participate in an on-call rotation
Participate in high severity, customer impacting issues
Utilize your breadth of expertise as an SRE and engage with engineering teams struggling to maintain reliable and performance services
Participate as an influential partner with the problem management team helping set priority and being a technical leader in post incident reviews
Participate with IT and engineering teams to maintain a knowledge repository that will contain application technical mapping and previously identified issues and symptoms
Partner with IT and engineering teams to identify gaps in observability, either missing telemetry or alerting
Partner with the Reliability Architecture team on influencing the adoption of standards for items like proper health checks, application diagnostics, partner training opportunities, and additional diagnostic tooling

Education/Experience: Bachelor's degree in Computer Science, Information Systems Management, Engineering or related field or equivalent experience

Required Technical Experience (5-7 years):

Experience with enterprise storage solutions (PowerMax, Isilon, NetApp ONTAP, Cisco MDS, Pure Storage, etc.)

Experience with working on virtualization technologies (VMWare)

Experience with automation languages such as Powershell, Python, etc.

Experience troubleshooting operating systems (Linux, Windows, Unix)

Experience troubleshooting large scale enterprise networks

Experience writing config as code (Terraform, ARM, etc.)

Experience with software engineering stacks (.net, lamp, etc.)

Experience reading and writing object-oriented code

Experience with languages such as Java, C# or other OO languages

Experience or familiarity with using observability platforms such as Dynatrace or Splunk

Desired Technical Experience:

Bachelor's degree in Computer Science, Information Systems Management, Engineering or related field or equivalent experience

Certificate in one or more cloud technologies (AWS preferred)

Experience with container technologies (Docker, Kubernetes)

Experience doing deep packet analysis

This position will be supporting a Federal government contract, therefore it requires U. S. citizenship and proof of favorable adjudication following submission of Department of Defense form SF86 or higher security"

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Our client is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.