osition:Technical Call Center(Customer Service) Location:Elk Grove, Sacramento, CA Duration:6 months - Onsite Required Skills:Technical call center experience at tier 2 levelResolve queries and work with business to solve problems in 5-7minsFluent written and verbal language skills in English (required)Minimum of 2 years of contact center / customer support experienceExperience working in a fast-paced, constantly evolving environment and success setting priorities while working independentlyMaintains composure across a variety of customer and peer interactionsPassion for customer serviceAbility to listen and accurately comprehend complex customer scenariosConfident and enthusiastic communication skillsAttention to detailSelf-motivated, innovative and works well under own initiativeStrong teammate and creative problem solver who is resourceful and flexibleEnthusiastic about delivering a compassionate customer service experienceDemonstrated excellent performance in prior roles