About E-FARM
E-FARM is a fast-growing AgTech (Agricultural Technology) company, facilitating online-based farm machinery transactions on a global scale. The platform connects farmers, equipment dealers, inspection companies, financial institutions, logistics providers, and insurance companies to eliminate current trading barriers. E-FARM s competitive edge originates in a data-driven approach to exploiting market inefficiencies across borders and industry segments. Having just closed a financing round with a leading farm equipment manufacturer and a tech-focused Swedish venture capital company, E-FARM is looking for motivated and open-minded talents to further scale its operations.
Your challenge
- You are the first point of contact for our new customers and are responsible for communication via telephone, e-mail, and chat
- You determine the needs and the personal situation of the customers and convince them of the great service E-FARM offers
- You create requirements profiles and transfer customers to the responsible sales manager after successful qualification
- You work with the marketing team to develop posts and campaigns for attracting new leads on our social media channels
- You carry out post-purchase interviews with customers to find out how we can improve our service
Your profile
- Communication is your strength! You like direct contact with customers and to analyze their need
- You are persistent but always friendly and use your empathy to find out what customers are really looking for
- Spanish, at native-speaker level, and solid English language skills for team communication
- A positive attitude: You prefer to look for solutions rather than cling to problems
- A willingness to work in a team and solve challenges together
- Experience in the field of agricultural engineering, automobiles, or similar industries is a plus
Our proposition
- You will be part of our fantastic Customer Success team in charge of Pre Sales Spain
- The chance to grow with us and to build a successful company together
- A well-equipped workplace with a company laptop, monitors, and headphones
- Subsidized Swapfiets membership or HVV Ticket (ProfiCard)
- An appreciative atmosphere with fast decision-making processes, in which your ideas are always welcome
- An open, supportive, and fun team from different nations: With us, you will always find someone to help you when questions arise or simply to challenge you to a game of FIFA and Ping Pong
- A welcoming office in the heart of Hamburg
- A monthly company meeting with pizza and drinks to share successes, challenges, and progress
- A special annual company trip
- Two friendly office dogs and lots of fun at work