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We are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team! You will be directly responsible providing functional customer support through various mediums such as phone, email, and online chat. This role is a great opportunity for anyone interested in joining a fast-paced culture and growth within an organization with both part time and full time positions available. Please choose the full time or part time options in the application.
EMPTrust HR is a leading provider of Human Capital Software on SaaS platform and provides solutions for talent management, onboarding and related solutions and provides a flexible work environment with opportunities to grow your career. We support Fortune 500 companies, Small and Large Enterprises, State and local agencies and provide a dynamic, fun work environment.
Here’s what you’ll be doing:
Here’s what you’ll need:
An Associates or Bachelor’s degree preferred.Exceptional candidates with strong educational credentials, web / computer knowledge and good communications skills will be considered in lieu of experience. A background in Human Resources or study in HR will be considered an advantage.
Proficiency in MS Excel, Word, Email Outlook is required
Training: Training will be provided on company’s SaaS software and related help desk tools and components for selected candidates.
Candidates who are selected will be required to complete a background check and drug screening and must be qualified work in the United States without a visa sponsorship. EMPTrust HR uses E-Verify for workforce eligibility checks with the Department of Homeland security system.
Job Type: Full-time
Education: Bachelor's (Preferred)
Work Location: Gaithersburg, MD
We provide flexible working arrangements and work hours for employees who have to deal with unexpected family emergencies.
Full Time