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You will be updated with latest job alerts via email• Provide appropriate solutions and answers to the customers' questions and/or problems.
• Taking all the opportunities to promote our products & services (initial sales and up selling).
• Participating in the analysis of daily, weekly and monthly activity reports.
• Joining regular service center staff meetings and helping to identify opportunities and develop new strategies to optimize the team's performance and the service level in general.
• Alerting the direction of Customer Care in case of problems or decrease of the service level. Recommending and implementing appropriate solutions.
Full Time