drjobs English Technical Call Center العربية

English Technical Call Center

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1 Vacancy
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Jobs by Experience drjobs

2 - 2 years

Job Location drjobs

Cairo - Egypt

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Responsibilities:

  • Responding to customer’s calls
  • Management and resolve customer complaints
  • Identifying and escalate issues to supervisors
  • Providing product and service information to customers
  • Researching required information using available resources
  • Documenting all calls' information according to standard operating procedures
  • Adhering to defined procedures, standards and performance expectations

Employment Type

Full Time

Company Industry

Retail

Department / Functional Area

IT Software

Key Skills

About Company

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