Internal sales consultant
Posted on :
02-11-2022
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Jobs by Experience
1-3 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
02-11-2022
Job Description
The incumbent handles in store floor sales. The Internal Salesperson works directly with store customers, provides them with specialist technical product information and sells products to customers. The incumbent is required to be well presented with strong interpersonal and sales skills which allow for building and strengthening of customer relationships. We are looking for a people orientated energetic person to join our team! Key roles and responsibilities Cold Calling
Answer the telephone
Reply to emails (enquiries, quotations, orders)
Greet and service customers with a smile
Greet all customers when passing the retail area
Effectively manage the pay point
Ensure cash box area is neat and tidy
Ensure all petty cash is available
Ensure all daily stationery is available
Reply to emails (enquiries, quotations, orders)
Greet and service customers with a smile
Greet all customers when passing the retail area
Effectively manage the pay point
Ensure cash box area is neat and tidy
Ensure all petty cash is available
Ensure all daily stationery is available
Floor Sales
Direct customerto correct product location
Provide specialist technical information and knowledge
Offer technical solutions to customers
Promote marketing related promotions and competitions
Promote the brand and franchise
Close sales-discounts, invoicing, orders, COD accounts or 30 day accounts
Make sure all products are invoiced according to item codes and stock descriptions
Provide customers with quotations
Follow up with quotations not processed
Process and place customer orders
Follow up with suppliers for customer orders
Assist customer with returns/exchanges of goods
Provide customers with feedback regarding the progress of their order/s
Follow-up with supplier/s regarding stock orders for the store
Identify new and potential clients that can form part of the customer base
Assist stores with receipt of stock and stock count
Update success tracker on a daily basis
Day end cash-up and balancing of all monies (account, credit card, cheque, cash)
Learn about other department heads & managers to direct customers in the right direction
Direct customerto correct product location
Provide specialist technical information and knowledge
Offer technical solutions to customers
Promote marketing related promotions and competitions
Promote the brand and franchise
Close sales-discounts, invoicing, orders, COD accounts or 30 day accounts
Make sure all products are invoiced according to item codes and stock descriptions
Provide customers with quotations
Follow up with quotations not processed
Process and place customer orders
Follow up with suppliers for customer orders
Assist customer with returns/exchanges of goods
Provide customers with feedback regarding the progress of their order/s
Follow-up with supplier/s regarding stock orders for the store
Identify new and potential clients that can form part of the customer base
Assist stores with receipt of stock and stock count
Update success tracker on a daily basis
Day end cash-up and balancing of all monies (account, credit card, cheque, cash)
Learn about other department heads & managers to direct customers in the right direction
Requirements
Senior certificate or NQF4 equivalent
SA citizen or valid work permit for SA
At least 1 year experience in sales or internal sales
Experience in an electrical environment is advanatgeous
Senior certificate or NQF4 equivalent SA citizen or valid work permit for SA At least 1 year experience in sales or internal sales Experience in an electrical environment is advanatgeous
Employment Type
Full Time
Key Skills
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