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Essential Functions / Responsibilities Implements DialogFlow and Kore and integrates to Clients Conversations Prodcut and customer systems Deploys Docker container images Perform sAI/bot tuning/training as necessary Provides high quality written documentation for As-Builts Describes, in detail, all components of a C1 Conversations environment and promptly handles most technical questions from customers without needing to perform research Explores new features and gain experience with latest integrations Provides internal feedback, documentation and training Manages assigned ticket incidents to resolution Available for on-call escalations in a defined rotation Qualifications Required Qualifications BS in Computer Science, Engineering, or related field Background in implementation or applicable industry experience Experience with Linux deployment and administration Experience with Kubernetes and Docker Experience with VMWare ESXi Excellent written and verbal communication skills Exceptional client relationship skills Ability to work in a delivery environment that involves structured processes and flexible timelines Experience with a disciplined development methodology and release management process Must be a team player, willing to learn new technologies and be flexible to work outside of regular business hours if required Ability to test, and troubleshoot the solution for proofs of concepts on latest technologies Strong Microsoft Office experience Excellent verbal and written communications Strong research and consultative skills 1+ years of experience deploying AI solutions 3+ years of experience in applicable deployment or engineering rolesFull Time