Danish speaking Support Representative

A global digital company have an exciting career opportunity for aDanish speaking Support Representativeto join their team inJohannesburg, South Africa. You will focus on delivering an excellent experience for their client s customers by ensuring the protection of their data and education in alignment with the User Agreement. They offer a world of opportunities for their team. You can expect five-star training, a chance to realise your career goals, and a range of benefits. Does this sound like the perfectjobfor you? Keep reading!

Your keyjobresponsibilities as theDanish speaking Support RepresentativeinJohannesburg, South Africawill include:

• Primary responsibility for research and resolution of internal and external customer queries to trust, privacy, and security incidents in line with the Privacy Policy and User Agreement
  
• Restore loyalty with members and employees through multi-channel communications
  
• Effectively recognise problems and limit damage to trust by performing relevant research, analysing data, and using appropriate tools, resources, and subject matter experts
  
• Establish effective cross-functional working relationships across multiple business units and organisational levels to best assist their members & clients
  
• Drive efficiency gains by identifying, communicating, and taking action on gaps in existing workflows
  
• Actively participate in cross-functional, global initiatives by identifying potential current or future site-related risks and providing recommendations to drive our business forward
  

Requirements

Requirements for thisDanish speaking Support Representative jobinJohannesburg, South Africa:

• Excellent verbal and writtenDanishand English
  
• Customer Service experience
  
• Ability to provide extraordinary customer service with high levels of integrity and confidentiality using common sense, problem-solving, and analytical skills
  
• Strong attention to detail, effective time management skills, ability to diagnose issues and execute resolutions of complex problems and escalated client inquiries
  
• Experience using Microsoft Office products and strong working knowledge of PC-based Internet and software applications
  
• Ability to multitask using different media programs
  

If you meet the above requirements for thisDanish speaking Support Representative jobinJohannesburg, South Africa, we would like to hear from you! Please send your CV through today!