SERVICE DESK TECHNICIAN
Posted on :
26-10-2022
Employer Active
1 Vacancy
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Jobs by Experience
3 - 4 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
26-10-2022
Job Description
- Managing help desk tickets
- Providing solutions and advice on technical issues
- Creating manuals for technical training
- Using feedback from customers to improve problem-solving techniques and customer service
- Responding to texts, emails, and calls on technical issues
- Documenting and analyzing technical issues and customer interactions
- Attending training sessions and conferences to stay current with best practices on how to help customers with technical issues
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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