Responsible for welcoming and receiving all guests to the hotel anytime in friendly and helpful manner and checking in guest according to the hotel policies.
Ensure that all letters and messages for the guest are delivered with the least possible delay.
Hand out keys, following proper procedures.
Reporting any discrepancies for further investigations by the Housekeeping Department.
Provides information for all guests.
Responsible for efficient rooming of the hotel guest.
Ensure that the room status is accurate at all times.
Prepares required list and reports.
Receives and answer incoming calls in a pleasant and efficient manner.
Check daily departure date.
To be aware of the occupancy of the hotel.
Perform other assigned duties that contribute to the hotel’s mission and objectives.
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