IT Business Intelligence Architect - Level 3 - (Remote Work)

Position: IT Business Intelligence Architect - Level 3 - (Remote Work)

REQ ID: CTDS Data Scientist, Phase 2

Direct Client: State of Connecticut -CT DAS

Job Location:450 Columbus Blvd., Suite 1202 Hartford, Connecticut 06103-0000

Duration: 11/01/2022 - 10/31/2023

candidate should fill out the following introductory pre-screen form: https://forms.office.com/g/hLXbNKWyhn.

The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with the government easier. When you join the Connecticut Digital Service, you'll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.

Is This You?

Big Thinker. You see data as a means for reaching strategic goals and can use data to impact both the business and the customer.
Problem Solver. You recognize the critical role data plays in understanding and solving pain points.
Organically Curious. You see beyond the obvious to identify and fill in the missing data and gaps of data.
Service-Oriented. You are passionate about government innovation and improving services for your fellow citizens.

About the Role

The Data Scientist will work closely with our cross-functional project team focused on building and improving the State of Connecticut's digital government services. The Data Scientist will support the team by collecting, interpreting, and analyzing multiple data sources to help the State understand user needs, and the effectiveness of State programs, and discover opportunities to create better user-centered solutions.

You will need to have a deep understanding of data modeling, user research, data analysis, visualizations, and how to use data to improve the delivery of critical business services. You have a strong background in quantitative/qualitative data management, machine learning, data research methodologies, and the focused application of data analysis to fix problems and address emergent customer trends.

Your role will influence and move the needle. You will be fully engaged with digital development teams and front-facing with team leaders to help advance enterprise success strategies to improve customers' lives.

Experience Required for This Role

Data Research & Analysis at least 3 years of measurable experience in the following:
Analyzing data and customer metrics to fulfill specific business goals
Using data to help teams improve functionality and operations
Developing and applying data models to improve the collection and analysis of data
Bridging the divide between technical and business teams through data
Communicating data analysis to various levels of stakeholders through visualizations
Data cleansing, optimizing, and ETL
Developing and analyzing user surveys
Expertise in the principles and operating procedures of a specific industry
Performing competitor research to help improve products and services
Researching the latest market trends and implementing knowledge
Creating dashboards and reports that are easy to understand for non-technical users
Organizing and storing data and queries for easy access in future work projects
Documenting data collection and analysis procedures
Organizing focus groups and feedback loops to establish data collection
Using data to isolate problems and develop solutions
Discovering and establishing proper KPIs to help track success
Preparing and executing ROI analysis
Establishing testing of products/services based on data analysis
Identifying and understanding issues through forecasting, gap analysis, quantitative reporting, research, and statistical analysis
Providing insights and recommending changes based on data findings

Knowledge, Skills, and Ability

Data Science
Experience with machine learning, AI, and cognitive service engine models
Experience with programming languages like SQL, Python, R, and Scala
Using analytics software and platforms (GA, GTM, SPSS, Excel, Microsoft Office Suite)
Experience using business intelligence tools like Tableau or Power BI
Experience in data collection from on-prem and cloud platforms like Microsoft, Azure, and Salesforce
Engaging in data experiments to provide cross-persona or enterprise analysis
Leveraging statistical analysis and algebra
Improving research or data management environments
Leveraging economics, business/systems analysis, and quality assurance
Manipulating large, complex data sets
Documenting processes and modeling

Performance in Complex Situations
Communication and collaboration with cross-functional teams and state-wide partners
Clearing challenges for team members
Comfort in blazing a path through an ambiguous work environment
Judgement fitting to the ever-changing environment
Ability to juggle multiple project workstreams

Service Design Team Building
Supporting teammates' skills and behavior development and delivery
Advocating data strategies both internally and externally
A balance between strong domain expertise and flexibility
Prioritization, organization, and triage in an independent environment
Encouraging an interactive, cooperative, collaborative, and customer-focused work environment
Ability to maintain strict confidentiality
Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & Qualifications

Other Desirable Skills
Deep domain knowledge for a particular industry especially Health, Business, or Education
Bachelor's degree in computer science, business, IT, management, administration, economics, or information science
2 years of user research and feedback analysis
2 years of data governance and working within data security groups
1 year of API development
1 year of marketing experience, supported through metrics
1 year of project management experience
1 year of experience with customer relationship management platforms such as Salesforce
1 year of experience with web content management platforms such as Sitecore

Administrative Considerations

The Data Scientist will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.

The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, the consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. Travel to various state offices will be required. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.

Use of State Resources: The contractor will share dedicated office space and will be provided with all computer hardware and software needed to execute and perform the duties for this program.

Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential, or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. The signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.

QualificationDescriptionCompetencyExperienceBusiness Intelligence Developer6-8 yrs exp: The Business Intelligence (BI) developerAdvanced (7-9 Years)Data Research & AnalysisData Research & Analysis at least 3 years of measurable experienceNovice (1-3 Years)Bachelor's DegreeBachelor's degree in computer science, business, IT, management, administration, economics, or information scienceProficient (4-6 Years)Communication skills both verbal and writtenNovice (1-3 Years)

Skills : Business Intelligence Developer,Business Intelligence