Network Administrator

Network Administrator

Description:

5-7 Years Required

Location Alpharetta, GA

rate 55 per hour c2c

JOB DESCRIPTION
Network Administrator Network Operations

PRIMARY LOCATION: Americas-United States of America-Georgia-Alpharetta
EDUCATION LEVEL: Bachelor's Degree
PROGRAM: Production Management and Operational Support
JOB LEVEL: Non-Exempt

DESCRIPTION

The Network Administrator is responsible for monitoring, troubleshooting, maintenance, and level 1 & 2 problem resolution activities of large WAN and LAN environments. Cisco & Palo Alto hardware is utilized in our fast-paced and challenging operational environment. No administration of Windows/Linux systems is involved this role is strictly networking focused and requires in-depth knowledge of network support technologies, tools, and operational procedures. This position's primary emphasis is problem identification, alerting, troubleshooting, and incident resolution.

Network Operations (NetOps) coordinates with development, engineering, and other Technical Operations (TechOps) teams to support the environment and implement network configuration changes including config scripting for new access connectivity through WANs, LANs, and firewalls. NetOps maintains network environments in at least 3 geographically distinct data centers and multiple globally dispersed enterprise locations. The team focuses on activities specific to monitoring, reporting, tech hygiene (reboots/code upgrades), and adheres to very strict configuration standards. This position requires excellent verbal and written communication skills required to relay information to management, adjacent support teams, and downstream customer groups. The ability to create concise documentation of issues, compile statistics and related data, as well as build reports on network performance is required.


This is a 4-day, weekend shift position with the following schedule:
Friday 9 AM 5 PM
Saturday 6 AM 6 PM
Sunday 6 AM 6 PM
Monday 9 AM 5 PM


QUALIFICATIONS
Candidate must possess 3+ years of demonstrable experience in the following areas:
A firm understanding of Layer 2 and Layer 3 troubleshooting and incident resolution skills
Network monitoring experience with BigPanda, LogicMonitor, and Thousand Eyes preferred
Experience maintaining, upgrading, and configuring Cisco routing/switching hardware required
WAN administration of point-to-point, dark fiber, and MPLS (with OSPF routing) circuits required
Vendor management experience and good communication skills required
Hands-on experience working in an enterprise operations environment or NOC
Excellent interpersonal skills and the ability to multitask and work well under pressure required
Understanding of network management tools, monitoring applications, and packet capture technologies is required
Candidate must demonstrate initiative, be self-motivated, and possess a strong sense of urgency to be considered


DESIRED EXPERIENCE
2+ years of experience with network monitoring and incident response methodologies
3+ years of experience supporting networks in a fast-paced NOC or helpdesk environment
Experience with Cisco, Fortinet, or Palo Alto firewall troubleshooting is preferred


EDUCATION, CERTIFICATION, TRAINING
BS degree in Computer Science preferred
CCNA preferred

We are certified as a Women's Business Enterprise (WBE)