Training new employees on company policies and procedures, including safety measures and legal requirements
Monitoring the performance of staff members to ensure they are meeting company standards and updating job descriptions as needed
Managing all aspects of the hotel’s operations, including hiring staff members, scheduling shifts, and ensuring that standards are met
Ensuring that all aspects of the hotel operation are meeting customer satisfaction standards, including cleanliness, maintenance, security, staff professionalism, and customer service
Overseeing marketing efforts to increase awareness of the hotel brand among potential guests
Developing marketing campaigns to attract new guests and increase repeat visits
Ensuring that all legal requirements are met regarding discrimination laws and other regulations regarding race, gender, disability, marital status, or age
Hiring, training, and scheduling all non-managerial staff members
Reviewing employee performance regularly to ensure effective job performance
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