Senior Accountability Officer
Posted on :
07-09-2022
Employer Active
1 Vacancy
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Job Description
- Ensure that the CFM and the Whistleblowing procedures for serious cases are adapted to the context to ensure its access and availability to staff and project participants.
- Oversee the Community Feedback Mechanism Officer (CFMO) to receive, respond, segregate, and log all complaints received through the serious complaint channels into the serious complaints record; ensure the CFM officer carries out the social media scanning regularly.
- Ensure that serious allegations are shared with key focal persons at each entity (investigation, accountability field team, systems or programs) with close coordination with the Accountability Coordinator.
- Act as the final reviewer for analyzing and assessing serious allegations received in Arabic or English at the country programme and/or via SpeakUp at HQ.
- Liaise with the Investigations Officer to ensure that all allegations referred by the accountability team are investigated, and the outcome is being shared back with complainant.
- Support the activities of GOAL’s Accountability team in Syria, when it comes to analyzing incident / misconduct that might be potential serious complaint.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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