Provide a warm, friendly and welcoming atmosphere for both employees and customers.
Achieve sales target and projected profit with coordination with the team.
Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to the job description.
Operate the branch in line with company procedures and policies.
Ensure the branch is kept clean, safe and orderly.
Communicate personally with customers and resolve their complaints promptly to ensure customer satisfaction.
Develop action plans to enhance operational controls and optimize customer service.
Ensure the branch is opened and closed on a timely basis.
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