IT Help Desk
Posted on :
12-08-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
IT Help Desk Responsibilities:
- Serve as the first point of contact for employees seeking technical support via phone, in person, or electronically
- Perform hardware and software installations, maintenance, configurations and updates as needed
- Perform remote or on-site troubleshooting through diagnostic techniques and pertinent questions.
- Provide accurate information on IT products and business systems.
- Track connectivity for onsites networks.
- To monitor company platforms and systems, and deal with alerts and events as appropriate.
- Create and maintain tips and tricks solutions for online database and web site
- Resolve technical issues in a timely manner using available resources within the company
Job Requirements
- Proven experience as a help desk technician or other customer support role
- BSc/BA in IT, Computer Science or relevant field
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- people-oriented and cool-tempered
Employment Type
Full Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
