Ensure all orders are accurately processed into Order Entry system and follow through from order booking stage to order closure.
Coordinate all orders with various departments such as Finance, IT, Planning, Data Processing, Shipping and Logistics Team in resolving related issues to meet customer requested ship date/ delivery date (CRSD/ CRDD).
Maintain delivery slots and ensure deliveries are done as per customer promise
Responsible for troubleshooting any concern related to orders fulfilment and delivery
Direct and follow-up with incoming and outgoing shipments to ensure prompt delivery to customers
Work with and monitor the efforts of partners in the supply chain to ensure smooth operations
Responsible for planning and tracking the shipment according to customer requirements
Responsible for the preparation of appropriate and accurate reports for upper management
Monitor deliveries and ensure customer satisfaction
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.