drjobs CALL CENTER AGENT العربية

CALL CENTER AGENT

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1 Vacancy
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Jobs by Experience drjobs

0 - 2 years

Job Location drjobs

Kuwait City - Kuwait

Monthly Salary drjobs

KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Respond to customers’ requests and inquiries thru related to different topics in order to ensure the best quality of customer service.
  • Maintain a high standard of grammatically and factually correct responses in order to maintain service quality and customer satisfaction.
  • Apply proper telephone etiquette in an effort to build and retain a loyal customer base.
  • Attend to calls in a timely manner, and reduce waiting time to the minimum amount of time possible.
  • Advice potential customers with detailed information and recommend alternatives in case of customer uncertainty.
  • Update and maintain complete received calls and outgoing call records in the system.

Employment Type

Full Time

Company Industry

Restaurants / Catering / Food Services

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

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