drjobs GUEST RELATION ASSISTANT العربية

GUEST RELATION ASSISTANT

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1 Vacancy
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Jobs by Experience drjobs

2 - 3 years

Job Location drjobs

Kuwait City - Kuwait

Monthly Salary drjobs

KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Be part of the Front Office areas such as Front Desk, Fairmont President Club Desk, Airline, Groups, Rooms Controlling, Club Executive Lounge and Lobby Greeting.
  • Assist guests with check in and checkout, other cashiering duties.
  • Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards.
  • Be efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions.
  • Handling guests' mails and messages, and answering phone calls.
  • Meet, greet, room and send VIPs.
  • Attend daily briefings and relevant departmental and interdepartmental meetings.
  • Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

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