Keeping contact with providers and relevant departments
Troubleshooting application problems and outages according to the documentations
Solving simple service requests for the customers
Participate in calls in case of outage
Deploy new releases on UAT environment
Create and execute test cases
Production issues management by investigating and reporting the issues
Managing daily reports
Managing ad-hoc tasks when requested
Follow up regular upgrades with Vendor
Job Requirements
1 to 3 years of support or operations or development experience.
Degree in Computer Science or equivalent in a relevant subject.
Good technical knowledge (programming/database):
Experience developing and maintaining front and backed applications utilizing Microsoft technologies (C# and ASP.Net) and frameworks such as Node.js, React, React Native, Type Script, etc.
Experience developing and implementing data-centric solutions utilizing Azure SQL, Azure Cosmos DB and SQL Server.
Adept at using version control systems such as GitHub or Azure DevOps.
Reading and manipulating JSON, HTML and CSS.
Utilizing REST API’s for interacting and integrating with various platforms.
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