Conference & Events Sales Executive

•Respond to client’s calls, special requests, obtain final details, dates, times, Hotel Rooms and Meeting Rooms requirements.

•Regularly follow-up with clients and maintain accurate and updated information.

•Perform Administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases, and complete departmental monthly reports.

•Manage the customer journey from the point of enquiry through to contract, in accordance with Intercontinental standard operating procedures and the Hotel’s sales & Marketing strategy.

•Negotiate customer room rates, meeting room rental, food and beverage prices and Hotels services.

•Accurately produce events contractors, and follow-up to until contracts are signed.

•Manage the collection of deposits / Pre-Payments / Credit Authorisation in line with Hotel/ Regional Finance Policy.

•Attend a handover meeting with the re-active Sales Manger once the event is contracted, and ensure accurate handover of all details to ensure that the customer experience a seamless handover.