RETAIL BANKING - CUSTOMER SERVICE REPRESENTATIVE
Posted on :
22-07-2022
Employer Active
1 Vacancy
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Jobs by Experience
2 - 3 years
Monthly Salary
KWD 1 - 100
Nationality
Kuwaiti
Gender
N/A
Vacancy
1 Vacancy
Posted on :
22-07-2022
Job Description
- Identify customer's needs and refers them to appropriate branch relationship officer.
- Answer questions and provide guidance to branch's customers regarding bank products/services and policies.
- Research and address customer' inquiries regarding specific transactions.
- Responsible for assisting customers with their banking needs.
- Provide information on banking fees, or electronic banking.
- Resolving day to day service issues for bank's customers.
- Make follow up calls to ensure client satisfaction.
- Collect customer information for use in marketing.
- Provide information and step by step instructions for using the Bank's services.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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