CAFM Helpdesk Operator
Posted on :
18-07-2022
Employer Active
1 Vacancy
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Jobs by Experience
0 - 0 years
Monthly Salary
KWD 123 - 123
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
18-07-2022
Job Description
- Attend phone calls, email requests addressed to Helpdesk, ensure polite and effective communication in Arabic and English, data entry of calls, requests.
- Consistently and efficiently manage Facility Management workflow processes and work orders generated by the company’s Computer Aided Facilities Management (CAFM) system.
- Proactively coordinate resource needs and ensure works are executed in accordance with SLA’s.
- Manage and coordinate the data for planned preventive maintenance and reactive schedules to ensure optimization of maintenance service delivery.
- Ensure mechanical, electrical and plumbing (MEP) workflow processes are tracked, monitored and implemented on a continuous basis. Accurate data entry for assets, locations, checklists, utility consumption, etc.
- Accurate updating and maintenance of the CAFM system.
- Proactively monitor and take corrective action on outstanding planned preventive maintenance and reactive maintenance calls.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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