Collate documentation (i.e. welcome packs, file cards etc.) prior to a client arrival In-Resort/hotel ensuring that all relevant information is available for them to plan their stay.
Organize and deliver welcome meetings/presentations (within 24 hours of a client’s arrival) ensuring comprehensive coverage of the UAE culture and heritage, hotel/resort facilities andUAE venturesproducts.
Actively promote tours and safaris and secure client interest in DG product offerings to achieve pre-defined sales targets and contribute to DG'srevenue budget.
Compile and submit all sales (cash and credit cards) to head office as per unit schedule and ensure that all sales are accounted for through accurate submission of sales reports.
Conduct daily visits to specified hotels to meet clients and to answer queries.
Ensure that all formalities such as flight re-confirmation and return transfers to the airport are booked by the relevant DGteams and convey this information to clients in a timely manner.
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